Senior Citizen's Guide to Cleveland 2017 Summer/Fall Edition - page 20

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www.
BoomersResourceGuide
.com
to choose from. To view a list by
county of home health agencies that
are members of Ohio Council for
Home Care &Hospice, please visit
the Provider Search, section on this
website.You also should contact the
Ohio Departments of Health and
Aging, to obtain additional lists of
agencies. Home health agencies are
also listed in the yellow pages under
“home care” or “home health care”.
Your place of religious worship may
have information about local home
health agencies as well.
Questions to Ask
Once you acquire the names of
several agencies, you will want to
learn more about their services and
reputations. Following are some
questions to ask home care provid-
ers and community leaders:
Is the agency certified by
Medicare?
A Medicare-certif ied home
health agency is one that has met
federal minimum requirements for
patient care and financial manage-
ment and therefore can provide
Medicare and some Medicaid
home health services. To deter-
mine the caliber of a Medicare-
certified agency, you can review
its Medicare Survey Report. Con-
tact the Ohio Health Department
for assistance in obtaining this
document. Keep in mind that an
agency’s decision not to become
certif ied does not imply that it
provides poor care. In many cases,
these agencies adhere to their own
set of standards. It is imperative
that you consider all the circum-
stances surrounding an agency’s
home care services before making
a final decision.
Other Questions to Ask
• How does the agency select
and train its employees?
• Does it protect its workers with
written personnel policies,
benefits packages, and mal-
practice insurance?
• Does it run a criminal records
check on new and current
employees?
• Are the agency’s nurses or
therapists required to evaluate
the patient’s home care needs?
• If so, what does this entail? Are
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Keep in mind that an agency’s decision not
to become certified does not imply that it
provides poor care.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
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